We give you:
- The right of access to your information
- The right to rectification of your information
- The right to erasure of your information
- The right to restrict processing of your information
- The right to data portability should it be required
- The right to object to usage and storage of your information
- Rights in relation to automated decision making and profiling as relevant.
Collecting information about you
- provide us your personal information and contact details;
- order or purchase products and/or services
- enter your personal information on the Mind Coach Man website
- register on the Mind Coach Man website
- contact us; we may also keep a record of that contact.
- We will only collect additional personal information with your consent.
Information you give us
We collect and store all the information you enter yourself into your Account and Email Newsletter Preference center, including personal information such as your name, addresses, phone number, email address; information about your orders; personal communications with us; and your newsletter preferences.
We collect and store any information you give to us when you contact us through our customer contact channels eg phone, email, chat, contact center, social media; that is relevant to you or us for the purposes of updating your information, or improving our service to you or offering you new products and services if relevant.
Using and disclosing your personal information
The Mind Coach Mans’ purpose in collecting your personal information is to provide you with:
- the ability for you and The Mind Coach Man to complete or progress your order or transaction with us
- information that interests you
- information about events; and
- special offers that are relevant to you
The Mind Coach Man will not use or disclose any of your personal information without your consent, unless:
- required by law;
- The Mind Coach Man believes it necessary to fulfil the above purposes or otherwise to provide you with services or products which you have requested; or
- to protect the rights, property or personal safety of other users of the website, any member of the public or of The Mind Coach Man.
In seeking to give you the most worthwhile experience in using the Mind Coach Man website, your personal information may be used to send you advertisements about products and services that we think you are likely to be interested in.
The Mind Coach Man does not disclose your personal information to advertisers. We use the services of one or more trusted service providers located overseas to use and process personal information for the explicit purpose of fraud detection, transaction processing, or for providing a product or service to you, in accordance with applicable privacy and data protection laws. In order to operate the Mind Coach Man website, fulfill the purposes set out above or otherwise deliver products or services, The Mind Coach Man will not otherwise disclose your personal information to other companies or third parties without your consent.
When The Mind Coach Man will contact you
When you complete a purchase with The Mind Coach Man, you are presented with a comprehensive way to manage what marketing communications you wish to receive – if any – from The Mind Coach Man. Similarly, when you create an account or subscribe to The Mind Coach Man’s newsletters, your preferences can be managed by you in their entirety.
Types of communications you may receive
- updated information about the Mind Coach Man website;
- information about our products and services which may interest you; and
- other information about upcoming events – such as discount promotions which may interest you.
- Any communication enabled in the newsletter preferences area in your account
If you are receiving promotional information about The Mind Coach Man and do not wish to receive this information any longer, you may remove your name from our list by visiting the Mind Coach Man website and updating your newsletter preferences in your account. Please allow up to 3 business days for this request to be processed.
You can access the information The Mind Coach Man keeps about you
If at any time you want to know what personal information The Mind Coach Man holds about you, you can log into your Account and view the information you gave us. If you have further questions, you can contact us by email.
How you can control the information collected by The Mind Coach Man
These are ways that you can control the information that may be collected and stored about you or your browsing activities.
You can log into your account at any time and edit the information you have entered previously.
Block or Delete Cookies
You can delete the cookies that our websites and associated services have placed in your browser. You should be aware however that your browsing or shopping experience may be reduced.
Use Incognito or ‘Safe Browsing’ mode in your browser
These modes allow you to browse the web without recording web pages and files in your browser. All cookies get deleted after you’ve closed all of your incognito windows and tabs and your bookmarks and settings are stored until you delete them.
Changing and updating the information The Mind Coach Man has about you
If at any time you wish to change your personal information that is inaccurate or out of date, please contact us via email.
Deleting the information The Mind Coach Man has about you or stopping any further advertising material or other communications
If you wish to have your personal information deleted, please let The Mind Coach Man know by contacting us via email.
Storage and security of your personal information
The Mind Coach Man will do everything reasonable and in its’ power to keep secure the personal information which The Mind Coach Man holds about you. Access to this information is restricted only to The Mind Coach Man employees who have specific authorisation. The Mind Coach Man also continually endeavours to improve security safeguards using the most stringent, industry-accepted online security and internal processes. That said, The Mind Coach Man will not be held responsible for events arising from unauthorised access to your personal information, but will do everything in our power to prevent it as a responsible Australian online retailer.
What to do if you have a problem or question